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Mental Health First Aid: How to Support Someone Who’s Struggling

Updated: Jun 28

In a world where mental health challenges are increasingly prevalent, knowing how to support someone in distress is crucial. Mental Health First Aid (MHFA) offers a structured approach to assist individuals facing mental health issues, ensuring they receive the care and understanding they need.


Mental Health First Aid

Understanding Mental Health First Aid

MHFA is a training program designed to equip individuals with the skills to help someone experiencing a mental health crisis or developing a mental health problem. The program emphasizes early intervention and support, much like physical first aid does for physical health issues.


The ALGEE Action Plan

At the heart of MHFA is the ALGEE action plan, a five-step process to guide interactions with someone in mental distress:


  1. Approach, Assess, and Assist with Any Crisis

    Begin by approaching the person in a non-threatening manner. Assess the situation for any immediate risks, such as suicidal thoughts or self-harm. If there's an immediate danger, seek professional help promptly.


  2. Listen Non-judgmentally

    Offer a listening ear without judgment. Allow the person to share their feelings and experiences openly. This can provide immense relief and foster trust.


  3. Give Reassurance and Information

    Reassure the individual that help is available and that mental health challenges are treatable. Provide them with information about mental health resources and support systems.


  4. Encourage Appropriate Professional Help

    Guide the person towards seeking professional assistance, such as a psychologist, psychiatrist, or counselor. Offer to help them find resources or accompany them to appointments if they're comfortable.


  5. Encourage Self-Help and Other Support Strategies

    Support the individual in adopting self-help strategies, such as engaging in physical activity, practicing mindfulness, or joining support groups. Encourage them to lean on friends and family for additional support.

 


Additional Tips for Providing Support


Choose the Right Time and Place: Ensure privacy and a comfortable setting when initiating a conversation.

  • Use "I" Statements: Express concerns using statements like "I’ve noticed..." to avoid sounding accusatory.

  • Respect Their Autonomy: Understand that the individual may not be ready to talk or seek help immediately.

  • Avoid Diagnosing: Leave the diagnosis to professionals; focus on being supportive and encouraging.


Kana Health’s role in scaling mental health support

At Kana Health, we believe everyone deserves compassionate mental health support—whether you're a licensed therapist or a friend offering a listening ear. Our tools empower professionals and communities alike to spot early signs of distress, provide personalized insights, and support those who need help.


Conclusion

Being equipped with Mental Health First Aid skills empowers you to make a significant difference in someone's life. By approaching with empathy, listening without judgment, and guiding them towards appropriate resources, you can provide the crucial support they need during challenging times.

 

Resources for Immediate Support

If someone is in immediate danger or experiencing a crisis:

In the U.S.: Call or text the 988 Suicide & Crisis Lifeline.

 

Note: This article is for informational purposes only and does not substitute professional medical advice.

 

 
 
 

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